A cracked supply line at 2am, a water heater that quit on a Sunday, a slab leak that's been climbing your water bill for weeks — whatever brought you here, our Norfolk-based crews are already staged and ready to roll.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in VA, and we stand behind every repair with a written warranty.
Experience matters here — a technician who's replaced a hundred water heaters spots the corroded shutoff valve or undersized gas line before it becomes a callback. That's the level of eye we send to every Norfolk job.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your Norfolk kitchen.
Plumbing rarely fails without warning — it usually gives you a week or two of small signals before the big one. Watch for these.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Norfolk are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older Norfolk home, our residential team handles the everyday and the extensive with the same attention to detail.
Restaurants, offices, and retail spaces in Norfolk, VA can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Hidden slab leaks and wall leaks get located with acoustic and thermal detection equipment before we ever break into drywall or concrete, which keeps repair costs down.
Faucets, toilets, garbage disposals, and shower valves get installed to code, with old connections checked for corrosion rather than just reused out of convenience.
You'll talk to an actual dispatcher in Norfolk, VA who asks a few quick questions to understand the problem and your address.
We route the closest qualified technician in Norfolk, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around Norfolk, VA, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Norfolk
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Norfolk resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Norfolk customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Norfolk
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Norfolk
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Norfolk
Our Norfolk dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
If you're near Norfolk but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Because trucks are staged throughout Norfolk, VA, most Norfolk calls see a technician the same day, with priority routing for active leaks and no-water situations.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Yes — older pipe materials are a large part of the Norfolk workload, and we carry the fittings for legacy systems on most trucks.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
Our Norfolk, VA coverage extends well past Norfolk proper; check the list of nearby cities and zip codes further down this page.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer Norfolk jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Norfolk, VA — call +1-844-833-0201.
Call +1-844-833-0201